Shalini Morris
Charlotte, NC
704-307-3379
shalinimorris23@gmail.com
https://www.linkedin.com/in/shalinimorris/

Detail-focused professional with a Master of Project Management degree combined with hands on experience in fast-paced corporate production environments. Background includes translating business needs into requirements, adhering to details, and driving tasks to completion.

Professional Experience

BUSINESS SUPPORT CONSULTANT, Communications Lead - Strategy, Digital and Innovation (SDI) Innovation and Product Operations, Wells Fargo, Charlotte, NC
May 2019 – September 2022

• Created and manage holistic communication plan and business processes. Wrote and distributed internal communications for the Delivery Team, Agile colleagues, and Tool Coaches.
• Utilized Agile practices of scrum and Kanban to work as a liaison with Subject Matter Experts (SMEs) and leadership for strategic communications.
• Responsible for providing twice-monthly News Hub newsletter with Enterprise Agile and Journey updates to the SDI Delivery team. Wrote, managed, distributed and stored documents.
• Roadmap development: developed business processes for newsletter production, distribution and storage tasks and integrated them into holistic communication plan.
• Focused on developing strong partnerships across departments.
• Wells Fargo Brand Steward: provide Wells Fargo Branding guidance and attend monthly Brand call. Promote continuous learning by presenting client-facing "Easy Brand Tips" PowerPoint presentation via Skype or MS Teams to various teams by request.
• Developed and prioritized content with leadership and presented via Skype or Teams. Drove development and content of an interactive Confluence site.  
• Facilitated monthly communications support call with India leadership via Zoom.
• Performed quarterly communications archiving on SharePoint.

CORPORATE COMMUNICATIONS CONSULTANT, Wells Fargo, Human Resources. On assignment through Aerotek, Charlotte, NC
July 2018 – Jan. 2019

• Drove team members to enroll in Benefits by working with stakeholders to formulate a plan and review materials iteratively.
• Wrote internal communications for Annual Benefits Enrollment program, translating formal health insurance terms to plain English. Wrote advertising and branding taglines, video scripts, targeted emails and more with call-to-action language.
• Tested internal emails; created Teamworks benefits blurbs and additional benefits emails; assisted with educational content inventory.

CORPORATE COMMUNICATIONS CONSULTANT, Wells Fargo, Operational Risk and Compliance. On assignment through Aerotek, Charlotte, NC
October 2017-June 2018

• Supported Strong Foundations change initiative workstreams: engaged leaders and wrote communication plans; created and edited deliverables, including manager talking points and FAQs.
• Decisively prioritized tasks while connecting the dots for key stakeholders.
• Wrote and edited monthly Strong Foundations newsletter documenting workstream milestones through stories; strategized content, interviewed subject matter experts, drafted stories, maintained detailed version control.
• Maintained SharePoint story topics site; provided readership analytics.

COMMUNICATIONS PROJECT MANAGER, Bank of America, Global Information Security. On assignment through Signature Consultants, Charlotte, NC
Nov. 2016-April 2017

• Strategized and wrote communication plans for internal tool migrations, including project details, awareness communication dates, and social cascading agenda.
• Re-wrote and streamlined FS-ISAC Application Security Monitoring whitepaper for third party working group, translating cyber security guidelines to plain language for a broad-based audience.
• Translated business needs into requirements understood by all stakeholders.

MARKETING COMMUNICATIONS WRITER
Charlotte, NC
DBA Chatterbox Consulting.

• Write print and web marketing collateral for high tech companies and other industries with a focus on Digital Transformation.

COPYWRITER/BRANDING STRATEGIST
Tatum Toomey Whicker
High Point, NC
1999 to 2000

• Created advertising/branding campaigns for companies across diverse industries. Composed ad copy, product catalogs, and other print collateral, collaborating with art directors.
• Worked with stakeholders and vendors to determine scope, objectives and timeline requirements.

NEWS EDITOR (1993 to 1995) 
SunWorld Magazine became Advanced Systems in 1993.
Advanced Systems Magazine
San Francisco, CA

• Established and maintained processes for News section and product briefs.
• Maintained working relationships with employees, senior management and vendors.
• Selected "Product of the Month" feature, wrote news articles, captions, sourced art, and collaborated with art department on infographics.
• Hired writers and administered news budget.

NEWS REPORTER (1992 to 1993)
SunWorld Magazine
San Francisco, CA

• Authored several monthly articles on various Unix hardware/software products and industry developments by translating technical information into plain language.
• Acted as communications liaisons to vendors and software engineers
• Won two recognition awards from IDG (International Data Group) President for outstanding reporting and writing.
• Represented SunWorld at high-tech industry events and national trade shows.
  

Master of Project Management (2013)
Keller Graduate School of Management, Chicago, IL

• Coursework included classes in Project Management Systems, Managing Conflict in the Workplace, Project Cost and Schedule Control, Project Risk Management, and Contract and Procurement Management
• Capstone Project: Global Initiative

Post-Baccalaureate Certificate of Museum Studies – Public History (2005)
University of North Carolina, Greensboro

Bachelor of Arts in English (May 1990)
University of Wisconsin, Madison

Key Skills

• Translating business needs into actionable instructions
• Strong communication and presentation skills
• Brand strategy work
• Experience working on virtual teams across the Enterprise
• Planning content with executives
• Experience working in a highly matrixed environment
• Ability to write clean, concise Acceptance Criteria
• Ability to work as a liaison among Stakeholders and senior leadership
• Ability to translate product roadmap features into well-defined product requirements
• SharePoint
• Microsoft Teams
• Microsoft PowerPoint
• Microsoft Word
• Outlook
• Skype
• Zoom
• Web Ex

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